Auto Service Advisor (well-established, family-owned shop / good pay) Community, Social Services & Nonprofit - Dothan, AL at Geebo

Auto Service Advisor (well-established, family-owned shop / good pay)

4.
3 Dothan, AL Dothan, AL Full-time Full-time $80,000 - $140,000 a year $80,000 - $140,000 a year Service Advisors (high-volume shop / top pay / leadership opportunity) Finding a professional auto repair business that will treat you right isn't rocket science.
In fact, finding an employer that truly cares boils down to just two things:
1.
They care about their employees (by treating them as part of the family) 2.
They care about their customers (and they prove it every day by putting customer interests first) Are you looking for a home, not just a job? Are you looking for a well-run business with a family atmosphere, great customers, with stable and interesting work? Are you looking for a career path with an opportunity for leadership? Are you looking for leadership that listens, where your contribution to the team is truly valued? Then WE ARE LOOKING FOR YOU! We Believe in our Employees We Believe in Trust We Believe in Professionalism and Quality We Believe in Quality of Life (5-day work week, no weekends!) We Believe in a positive work environment (BE PART OF A TEAM - NOT JUST A NUMBER IN A BIG COMPANY) We are looking for an EXPERIENCED SERVICE ADVISOR for our fast-growing auto repair facility here in Dothan, AL.
This is a full-time position for a strong candidate who has at least 5 years of experience working for a professional auto repair business as a service advisor or manager.
We offer highly competitive compensation to match your skills that includes a strong base salary plus a generous performance-based bonus.
Techway Automotive is committed to building sustainable careers for the right people.
This means great pay and of course a great work environment.
This also means investing in our employees with the right training to advance their careers.
Our goal here at Techway Automotive is simple:
provide excellent customer service and quality repairs, getting the job done proficiently, professionally and in a timely manner.
Our service advisor is the interface between the customer and the technician and is responsible for pulling everyone together as a team.
Service advisors are powerful salespeople at the front counter! Not only do they sell service, but they own the customer experience.
WHAT YOUR TYPICAL DAY WILL LOOK LIKE:
1.
Open the business, organize and write up drop off vehicles, follow up on work status in the shop.
2.
Answer phones, address customer's needs, direct calls to the correct person, take messages.
3.
Schedule customer's vehicles, verify upcoming appointments, follow up on missed appointments, work to get the needed number of vehicles scheduled each day and week.
4.
Manage workflow, assign technicians work, follow up on that work and keep work constantly moving in the shop.
5.
Write estimates for well-planned work that will benefit our customers and can be performed properly and efficiently with high quality results.
6.
Sell automotive service, parts, repairs, and diagnostics while maintaining an average of 58% gross profit or better.
7.
Build positive relationships with other staff members, supervisors, customers, and vendors.
8.
Perform quality checks on completed vehicles as a second set of eyes to ensure we deliver top quality to our customers.
9.
Organize and maintain all aspects of work in a timely manner to maximize production and efficiency.
This will include:
estimates, sales, workflow, arranging deliveries, assigning work, and other job related responsibilities.
10.
Make sure the schedule is always full by reaching out to customers via internal marketing.
11.
Close down procedures.
SKILLS THAT WILL HELP YOU SHINE IN THIS ROLE:
Excellent customer service and sales skills (outgoing / friendly / accommodating / people oriented / solution focused).
The ability to listen to customer concerns and convert them into written instructions for technicians.
A strong customer satisfaction focus will be your highest priority.
A bias toward action.
You will love to pick up the phone and drive business.
Must work well with a diverse client base, technicians, and coworkers.
Must be a team player! Attention to detail, excellent written and verbal communication skills, and a strong work ethic.
A strong automotive background.
Bring your automotive skills and knowledge and hit the ground running! Applicants should have the ability to type well, be technically minded, proficient with modern technology and forms of communication, and maintain a professional appearance and demeanor.
Must be comfortable with educating and quoting ALL of the repair or service recommendations made and not have a reservation or fear about the amount or cost of those repairs or services.
The right candidate must not think with their own wallet and should be confident in the presentation and be able to offer options if needed.
Compensation:
Highly competitive pay because we are looking for the best ($80K - $140K/year
401k
Health Benefits).
ABOUT TECHWAY AUTOMOTIVE:
In 1992, the owner of Techway Automotive began his career in the automotive service industry.
He spent considerable time and effort learning as much as possible and gaining practical experience to give customers the best customer service and auto repair services.
He opened his own shop in 2010 and since then they've added 3 additional locations and have been voted the best repair shop in the area, Brian and his team feel safe saying they've done what they set out to do.
Techway Automotive is the shop every other shop recommends when they encounter a repair they cannot complete.
Take a look at our reviews to see what our customers say about us:
https:
//bit.
ly/TechwayAutoReviews Want to come grow with us? Techway Automotive is currently looking for an experienced AUTOMOTIVE SERVICE ADVISOR/SERVICE WRITER with a great attitude who takes pride in their work.
If it's time for a change and you are ready for a new opportunity where the sky is truly the limit, give us a call.
We promise that you will be appreciated, respected and well-compensated for your knowledge and skills.
We look forward to speaking with you.
You can apply here on Indeed.
com, simply drop off your resume in person or call:
TECHWAY AUTOMOTIVE 150 Ross Clark Circle Dothan, AL 36303 email protected Not sure if you want to commit, don't have a resume, or just have a quick question? Send Shane Marler a text at 334-406-2747 and let me know you saw the ad.
Warmest regards, -Shane #ServiceAdvisor #AutomotiveServiceAdvisor #AutomotiveServiceWriter #AutoServiceWriter #Sales #SalesManager #ServiceManager #ServiceWriter #Automotive #CarRepair #Dothan #AL #Jobs #HelpWanted To be considered for this position, you must have significant Service Advisory experience in the auto repair industry.
#ServiceAdvisor #AutomotiveServiceAdvisor #AutomotiveServiceWriter #AutoServiceWriter #Sales #ServiceWriter #Automotive #CarRepair #AutoRepair #Dothan #AL #Alabama #Jobs #HelpWanted Job Type:
Full-time Pay:
$80,000.
00 - $140,000.
00 per year
Benefits:
401(k) Health insurance Professional development assistance Day range:
Monday to Friday No weekends Shift:
Day shift Ability to commute/relocate:
Dothan, AL 36303:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Service:
5 years (Preferred) Service Advisor in a professional auto repair shop:
5 years (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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